Privacy Policy

Your Privacy Matters to Us

Introduction

At Carolina Liguori Jewelry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this Privacy Policy carefully. By using our website or purchasing our products, you agree to the terms of this policy.

Information We Collect

We collect several types of information to provide you with our services and improve your shopping experience:

Personal Information

When you make a purchase or create an account, we may collect:

  • Name and contact information (email address, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely through third-party payment processors)
  • Account credentials (username, password)

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website and search terms
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Providing customer service and support
  • Sending order confirmations and shipping notifications
  • Communicating with you about promotions, new products, and updates (with your consent)
  • Improving our website, products, and services
  • Analyzing website traffic and user behavior
  • Preventing fraud and ensuring website security
  • Complying with legal obligations

Information Sharing & Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors (for transaction processing)
  • Shipping carriers (for order delivery)
  • Website hosting and analytics services
  • Email marketing services (with your consent)

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety, including:

  • Complying with legal processes and government requests
  • Protecting against fraud or illegal activities
  • Enforcing our terms of service and policies
  • Protecting the rights and safety of our customers and the public

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and understand how you use our website:

Essential Cookies

These cookies are necessary for our website to function properly, including maintaining your shopping cart and secure checkout process.

Analytics Cookies

These cookies help us understand how visitors interact with our website by providing information about metrics such as visitor numbers, bounce rates, and traffic sources.

Marketing Cookies

These cookies track your online activity to help us deliver relevant advertisements and measure the effectiveness of our marketing campaigns. You can opt-out of marketing cookies at any time.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

We implement appropriate security measures to protect your personal information:

  • Secure socket layer (SSL) encryption for all data transmissions
  • Secure payment processing through PCI-compliant payment processors
  • Regular security audits and updates
  • Access controls and authentication procedures

Despite our efforts, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-out: Opt-out of marketing communications at any time
  • Portability: Request transfer of your information to another service

To exercise these rights, please contact us at caro@carojewelry.com.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: caro@carojewelry.com
  • Address: 10508 Stoneleige St, Fort Smith, AR 72908, USA
  • Response Time: We typically respond within 24-48 hours

Last Updated: January 2026